Overwatch 2 is a lot to learn! It’s a fast, team-based hero-shooter where players juggle the gameplay of a traditional FPS, the unique abilities of a diverse hero roster, and many different types of game modes and maps. We've seen this much more frequently since Overwatch 2 launched and we welcomed a large influx of new players. However, even with these improvements, there will always be times when we make matches that have a skill disparity that isn't reflected in MMRs because some players in the match aren’t calibrated. There will still sometimes be matches with a large range of differently skilled players, but in these cases, the two teams will be more like mirror images of each other. For support and damage roles, which have two slots, each player will be paired with one player on the opposite team. We’ll try to find pairs of similarly rated players in each role when making a match. We’ve got changes coming to the game over the next few months which will dramatically reduce these disparities. For example, we might match a highly rated tank against a comparably lower rated tank, so even if the overall match is balanced, the competition between tanks feels very one-sided. These matches can often feel imbalanced if they create situations where there’s a large disparity of skill within a single role between the two teams. We can’t always avoid these types of matches, but we can make them feel better. Those of you at the very highest levels might notice these skill differences more too because there’s far fewer players at the very top of the MMR curve. When players group together, there’s the possibility that the group has a larger skill difference than a match we’d typically like to make. We love seeing you group up and have fun together because we believe Overwatch 2 is a game best shared with friends! Grouping up does, however, influence the matchmaker in a few different ways. This inherent variance in our individual performance means that the matchmaker needs the results of as many games as possible to get an accurate representation of your skill. We don’t always perform the same from game to game or even team fight to team fight. It’s also important to remember that our teammates are human. Initial ranked matches can feel turbulent because many players return at the beginning of a season, and anything that changes player population is going to affect the matchmaker. Your MMR is unaffected when we lower your rank at the beginning of a season, and everyone in your matches has a similar MMR as you. We only adjust your MMR after you win or lose a game or if you come back after not playing for a long time. Likewise, the rank you see in a player’s profile isn’t the same as their MMR. ![]() We never use your outward facing skill tier or division to form matches. All our game modes, including Competitive, only look at MMR when forming a match. ![]() Your MMR will rise over time if you improve your skill and win more games against players of your current MMR level. You can see this in the example below that displays player MMR in quick play, with most of us right around the middle of the curve. This could indicate the general population is getting better or worse compared to you. However, MMR isn't an absolute value, meaning your MMR can change even if your personal skill stays the same. To do that, we need some approximation of each player’s skill.Įveryone has an internal matchmaking rating (MMR) that’s a numerical value to describe your skill relative to everyone else. Our matchmaker is designed to create balanced matches. In part 1, we talk about how the matchmaker works, some of the challenges we’ve faced, and some of the ways we’ve started to tackle those issues. In order to address your thoughts, we need to dissect the matchmaker and competitive systems separately before going into how they affect one another. We know matchmaking can be a source of frustration, especially in competitive, and we’d like to recognize it doesn’t always feel like it’s meeting its goal. Ultimately, the goal of matchmaker is to create as fair matches as possible across all game modes. In the first part of our two-part deep dive on matchmaking and competitive we’ll look at how matchmaking works under the hood and answer some outstanding questions around how MMR is determined and factored into the system.
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